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Support
The SureServiceSM program from Emerson Process Management offers an array of support services designed to help you achieve your business objectives, reduce or contain your operating and service costs, and keep your systems running at peak performance. It's a partnership with a company that is committed to help you improve your competitive advantage and bottom line business results.
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| Guardian Support
Guardian sets a new standard in services from Emerson, resulting in superior support for you, our valued customer. Guardian Support is a "prognostic service" designed to maximize the availability, sustainability and performance of your DeltaV plant system and enterprise. Guardian is the factory-recommended level of support from Emerson. In addition to Expert Technical Support, Remote System Diagnosis and Software Upgrades, Guardian includes:
- A dashboard-style product support website with user-configurable content that is specific to your plant or enterprise DeltaV systems
- A personalized real-time service alert notification system
- Regular system analysis reports
For more information about Guardian Support, please visit www.SureService.com, or contact your local Emerson service office. |
Foundation Support
Foundation Support provides four basic services for your PROVOX, RS3 and DeltaV system. Foundation Support includes Expert Technical Support, Remote System Diagnosis, Software Upgrades and Internet Information Access to a basic product support website. For more information about Foundation Support please visit www.SureService.com, or contact your local Emerson service office.
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